The Augur RoomBackLegal & governance
Subprocessors
The service relies on a small set of providers to operate. The list below states the categories in use and what each is used for; the named provider list for your contract is supplied on request.
Categories in use
- Application hosting and deliveryServing the web application and its server functions.
- Managed database, file storage and authenticationStoring accounts, scenarios, evidence files, transcripts and reports.
- Language model providersGenerating debate turns, reports and summaries from submitted content.
- Research and retrieval providersResolving public evidence gaps a user asks the service to research.
- Speech and video synthesis providersProducing voice playback and rendered debrief video where the user requests it.
- Transactional email providerSending sign-in, invitation and notification email.
- Product analytics and error reportingDiagnosing faults and measuring feature usage.
Obligations we impose
Each provider is engaged under terms requiring confidentiality, security measures appropriate to the data, processing limited to our instructions, and approved transfer mechanisms where data leaves the customer's region. Where a provider offers it, we select configurations that exclude customer content from provider model training.
Changes
Customers are notified in the application before a new category of subprocessor begins processing customer content, and may raise a reasonable objection under their agreement.